Privacy Policy

Last updated: February 27, 2024

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal and contact information
• Medical history and health information
• Insurance and payment information
• Communications with our healthcare providers

2. HIPAA Compliance

We are committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate physical, technical, and administrative safeguards.

3. Use of Information

We use your information to:

• Provide medical services and care
• Process prescriptions and payments
• Communicate about your treatment
• Improve our services
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Healthcare providers involved in your care
• Pharmacies filling your prescriptions
• Insurance companies for billing
• Regulatory authorities as required by law

5. Your Rights

You have the right to:

• Access your health information
• Request corrections to your information
• Receive an accounting of disclosures
• Request restrictions on information sharing
• Receive notifications of privacy breaches

6. Data Security

We employ industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

7. Changes to Privacy Policy

We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on our website.

8. Contact Us

For questions about our privacy practices, please contact our Privacy Officer at privacy@ketaly.com.