Terms of Service

Last updated: February 27, 2024

1. Acceptance of Terms

By accessing and using Ketaly's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Medical Disclaimer

Ketaly provides at-home ketamine therapy under medical supervision. All medical services are provided by licensed healthcare providers. However, results may vary, and we do not guarantee specific outcomes.

3. Eligibility

You must be 18 years or older and meet our medical screening criteria to use our services. We reserve the right to refuse service to anyone who does not meet our eligibility requirements.

4. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

5. Medical Services

Our services include medical consultations, prescriptions, and ongoing support. All medical decisions are made by licensed healthcare providers based on professional judgment and applicable standards of care.

6. Prescription Medications

Prescriptions are issued only after appropriate medical evaluation. You agree to use prescribed medications only as directed and to report any adverse effects promptly.

7. Telemedicine Limitations

You understand that telemedicine has limitations and risks. In-person medical care may be necessary in some cases, and we will refer you to appropriate resources when needed.

8. Emergency Services

Our services are not intended for medical emergencies. In case of a medical emergency, call 911 or go to the nearest emergency room.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

10. Contact Information

For questions about these terms, please contact us at support@ketaly.com.